About

About

It’s not about us; it’s about you.

• What do you want to do?
• Who would you like to connect to, if only it were possible and,
• How would that help you run your business better?

And the question we ask ourselves is: How can we modify your new phone system to allow you to do the things you’d like to, easier and more directly?

How is this achieved? By learning how your company works, determining which of the 100+ adaptable features is a good fit, then working with you during the customization process.

Our approach:

• We ask good questions, then listen
• Analyze and map out your company’s voice, Internet, and mobile usage patterns, types-frequency of customer interactions, sales and operations routines, and so on
• Clear explanations with an open, empathetic attitude: there are no foolish questions
• Recommendations accompanied by before-after contrasts and a list of benefits
• Reduction in your operational costs without sacrifices being made

When your employees and business processes are more efficient, information gets to where it needs to faster. Your company works better and more profitably.

Andrew Wells – President

A long-time entrepreneur, executive and telecommunications technician who understands the communications needs, pressures, priorities and profit-pursuing requirements – and the people involved.

Telecommunications background

His career began in the early 90s with a successful Toronto ecommerce-phone start-up. On the basis of its success, Andrew was recruited by a Utah (USA) long distance calling card firm where he became its president for a 7 year term.

A talent for analysis and computer know-how allowed him to master the company’s switching and billing system. Later, he progressed to being able to design then implement:

• Phone systems
• Ethernet-based data networks, and
• Leading edge smart phone applications

He’s also active in the community, serving as the chairman of a Toronto-based not-for-profit daycare centre, ‘Today’s Child, Tomorrow’s Future.’