Cloud-based Hosted Virtual PBX
Ideal for start-ups and-or a small business
Enjoy all the benefits of a modern phone system while minimizing your monthly costs. Systems consist of smart phone sets connected to a hosted remote server, allowing access to the hundred-plus customizable features. Flexibility and productivity is yours.
Benefits
- No purchase necessary: pay only a monthly fee per telephone
- No installation of any hardware or software
- No need to upgrade or maintain system
- No limit on the number of phone sets that can be added
- Same functionality and feature set as with an on-site system
Security Assured
- Servers located in secure, air conditioned data facility with multiple levels of back-up
- Even if local Internet access is interrupted, your service remains UP and working
Hosted Virtual PBX On-Site
Ideal for small to medium businesses
Enjoy the ability to make changes to your phone system such as activating features, adding, or re-assigning phone sets to employees. System consists of a solid-state module whose embedded software contains functionality and entire feature set.
Benefits
- Minimal space requirements
- Solid state system 99.99998% reliable
- Software updated remotely
- No limit on the number of phone sets that can be added
- No moving parts (in hard drive, power supply, fans) means no overheating
Self-Administered
- System expansion and-or moves, adds, changes to (telephone sets, features) done in-house by your admin person via software-based (computer screen) control panel
- Training provided
System and Phone Features
Choose from over a hundred business-enhancing and customizable features that increase convenience, customer responsiveness and productivity.
For Example
- Voicemail to Email
- Built-In Conferencing
- Find Me, Follow Me Call Forwarding service
- Custom Message Alerts
- Supervised Call Transfers
- Auto Attendant
- Virtual Fax Service
Mobile Integration: Cell phones and Laptop Softphone®
Cell phones and voice-enabled smart pads become extensions of your office phone system, allowing access to its activated features and cost savings:
- Since calls go through office phone system, cellular air time minutes & long distance costs plummet
- Corresponding lower cost monthly cell plans combine for lower operating expenditures
Laptop-based Soft Phone® feature allows calls to be made-received on your laptop using a headset.
- All calls are routed through your office phone network
- Screen-based graphic of a phone allows you to click in the phone numbers
Benefits
- Improves your company’s work flows, increasing productivity
- Delivers higher level of service
- Heightens the effectiveness of your staff training
- Increases concentration by minimizing distractions
- Enhances management of your business, even from remote locations
Multiple Locations: (VPN) Virtual Private Network
Have two (2) or more offices and concerned about customer responsiveness, duplication of services, or the time it takes for your employees to connect to each other? A (VPN) Virtual Private Network solves these problems by integrating 2 or more phone systems into a single one.
Benefits
- Dramatically improving customer responsiveness and service
- Direct in-company communications
- Easier access to important company’s contacts
Telephone Sets
Three (3) digital models have a variety of built-in features easily modified to your employees’ needs and tastes. Large screens allow you to clearly see call status, name-number and phone activity
Notable Features
- Phonebook – 300 entries, each with 3 phone numbers / search, import, export
- Lists of missed, received, dialed and forwarded calls (100 entries)
- Accepts SMS cell phone text messages
- Distinctive ring tone selection (8000 selections)
- Review phone set features
SIP Trunks
Provide access to the public (Bell) telephone network through your Internet connection. Number of lines-trunks determined on the basis of calling patterns and calculations.
Benefits
- Due to higher call capacity, fewer SIP trunks-lines required compared to existing Bell lines
- Excellent call quality
- No long term contracts
Post-Sales Support
- Training on system-phone set features and administration
- Calls returned same day
- The time is taken to talk you through an issue
- Site visits, if necessary
Typical System Configuration
- Hosted Virtual PBX or On-Site Virtual PBX
- SIP trunks
- Telephone sets
- Toll free number – Free
- Virtual Fax service – Built-in